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G Suite Google Business Spam mail problem


Staff member
Oct 3, 2021
Reaction score
The fact that you pay for Google G Suite and start using a corporate email address does not mean that your emails will not end up in the spam or junk folder.

We also recommend patching the following checks:

Imagine that you send an offer, the other party says that there is no mail, but you are sure.

Unfortunately, your mail may be in the spam folder of the other party.

Or you have a website; someone wants to become a member of your site, but cannot.

Because the mail is either blocked or waiting in the spam folder.

You may not always have the chance to tell the other party to check your spam folder. In addition, why this mail fell into spam, it means that it is not safe, it is impossible to destroy its perception.

There are many people who have this problem.

Let's start with the bad and move on to the good. The sad truth about this is that there is no such thing as 100% guaranteed email delivery. Nobody should guarantee this because firewalls, software and hardware will always be able to do their job right or wrong.

Even Google cannot guarantee that the mail will be sent. Because paying money to Google does not mean that you will definitely not spam.

But with some easy settings, you can easily get out of the spam folder.

Especially mails ending in hotmail are cruel to spam and the spam folder often rejects the mail, let alone.

Spam filters rely on a variety of factors to decide which emails go to the inbox, spam folder, or are blocked entirely. This includes the sender's email address, IP address (like a mailing address for emails), the content of your message (you know classic spam message contents), and specific authentication protocols for email.

The problem with this multi-factor filtering is that even completely legitimate emails can be mistakenly marked as i-spam.

What can you do?

The single biggest thing is to make sure your domain is properly verified. These processes usually take about 10 minutes, but DKIM verifications can take longer, even up to 72 hours, depending on you.

For your email to be properly verified, you need to add three TXT (text) DNS records to your hosting account (where you install Gsuite - usually where you buy your domain name and host your website).
These are the three protocols:

  1. SPF
  2. DKIM
  3. DMARC

First go to https://www.mail-tester.com/ and send a test email. This is a great free service that will show obvious problems with your email settings.
Look for the third tab that says “You are fully verified / not fully verified”. This indicates if any of the three protocols are set up incorrectly. If no setup is done, here's what you need to do:

1. SPF: add a TXT record with this value:
v = spf1 include: _spf.google.com ~ all
The host record must be "@"

2. DKIM: You need to generate a key from within Gsuite and then add it as a TXT record to your hosting account.

To do this, sign in to G Suite --> Go to Applications --> Click G Suite --> Go to Gmail Settings --> Enter Email Authentication.

Create a DKIM XT record value for your domain name and create a DKIM key with the Key you received by going to your DNS settings.

After making the entries, click on Start Authentication. This process may take up to 24 hours depending on the situation.

gsuite DKIM kimlik doğrulaması.png

To proceed to step 3, steps 1 and 2 must be done correctly.

3. DMARC: Add a TXT record with this value: v = DMARC1; p = reject; Rua = send message: contact@yourdomain.com
Replace the last part after “Mailto:” with one of your emails, such as mailman @ or info @.
The host record must be "_dmarc"

Important NOTE: DMARC only works if you set up SPF/DKIM correctly first. You can start receiving e-mail reports about DMARC. I've set up some basic filters in Gsuite that automatically archives them.
With all three of these protocols, it can take several hours for these changes to be reflected in other test emails.


You may be surprised to find that you are listed on some blacklists in your Mail-Tester results. This is possible even if you have never sent spam emails in your life.
Blacklists have two parts: your IP and your domain name.
The IP is a string of usually 9 numbers that acts as the mailing address for electronic mail.
Gsuite relies on shared IPs for its services (like many other email providers). With a shared IP, it is comparable to owning an entire office building with dozens or hundreds of tenants occupying individual suites. You have your own private and secure office, but the street address is the same.

Unfortunately, Spam cops look at your IP first, so if another account on the same IP is doing spammy email, it can blacklist the IP and damage anyone's emailing reputation.

To complicate things further, Gsuite constantly changes its IPs so yours will change from time to time as well. So you can have a good thread for a while, then a bad thread, then a good thread again.

* “Good / bad” is relative here. Overall Gsuite is pretty good and will not give completely trashed IPs.

This setup increases the likelihood of any blacklisting issues due to IP. For the domain to be listed on a blacklist, it probably happens if you have sent some spam or inappropriate email. Do not forget that your sites on the server or other sites on the same server or spyware inside these sites may have done this job.

Content of Message

Your messages are read by computers. Every e-mail you write and send a test is processed as a minus point. If your e-mail contains messages that resemble spam e-mails, this will also give you negative points. After doing all of the above, if you or your computer have a virus, if you send e-mails with suspicious content, you increase your chances of falling into the spam folder.

We wish you spam-free days. We welcome your questions and comments.